Resources For Continuing Education, Inc. (RFCE or “we” or “us” or “our”) does collect personal data from a user when said user logs into this site and or pays for courses and/or products. Our students’ and clients’ security is a top priority, and all authorized persons who may access this account are held to strict privacy and information security rules.
Be sure to keep your contact information, especially your cell phone number and email address current with us. If you are contacted by RFCE regarding any alerts, please respond promptly. However, it is not likely any breach will take place, but by keeping your cell phone number and email address current, RFCE can alert you to any possible problem. When using your mobile device, turn on location services when making a purchase or signing in to add location-based anti-fraud and security permissions
This privacy notice explains how we collect, use and share information. Be assured RFCE does not share any of your personal data with persons or entities not affiliated with RFCE. No information is sold or given to persons or entities outside of RFCE.
RFCE may use emails or other data to correspond with individuals who use or access the RFCE website. RFCE will not unnecessarily communicate with students or customers unless communication is necessary for registration or other information related to products, services and courses offered and provided by RFCE.
This Notice describes how RFCE may collect, use and share information from or about you, and explains how information may be collected and used for advertising purposes. Again, RFCE will not sell or disseminate information about its clients to anyone outside of RFCEs company or contacts.
For visitors to this Site, we may use and share any information that we collect from or about you in accordance with this privacy notice, which provides choices in the use and sharing of information. By using the Site, you agree to the terms and conditions of this Notice.
Personal Information means personally identifiable information such as information you provide via forms, surveys, applications or other online fields including name, postal or email addresses, telephone, fax or mobile numbers.
We may use Personal Information:
- to respond to your inquiries and fulfill your requests;
- to inform you about important information regarding the Site, products or services for which you purchase or may be interested in purchasing, or in which you are already enrolled, changes to terms, conditions, and policies and/or other administrative information;
- to deliver marketing communications that we believe may be of interest to you, including, ads or offers tailored to you;
- to personalize your experience on the Site;
- to allow you to purchase products or services (e.g., live or online courses, products or travel);
- to verify your identity and/or location (or the identity or location of your representative) to allow access to your account (e.g. online or previously purchased products), conduct online transactions and to maintain measures aimed at preventing fraud and protecting the security of account and personal Information;
- for business purposes, including data analysis, audits, developing and improving products and services, enhancing the Site, identifying usage trends and determining the effectiveness of promotional campaigns;
- for risk control, for fraud detection and prevention, to comply with laws and regulations, and to comply with other legal process and law enforcement requirements;
- to allow you to utilize features within our Sites by granting us access to information from your device such as contact lists, or geo-location when you request certain services.
Other information is any information other than personal information that does not reveal your specific identity or does not directly relate to an individual, such as browser information, information collected through cookies, pixel tags and other technologies, demographic information, other information provided by you.
We, currently use a third-party service provider to collect information. This third-party provider is A Servant’s Heart Web Design and Marketing. Certain information is collected by most browsers and/or through your device, such as your Media Access Control (MAC) address, device type, screen resolution, operating system version and internet browser type and version. We may use this information to ensure Sites function properly, for fraud detection and prevention, and security purposes.
Cookies are pieces of information stored directly on the device you are using. Cookies we use do not contain or capture unencrypted personal information. Cookies allow us to collect information such as browser type, time spent on the Site, pages visited, language preferences, and your relationship with us. We use the information for security purposes, to facilitate navigation, to display information more effectively, to personalize or tailor your experience while engaging with us, and to recognize your device to allow your use of our online products and services.
We may and can collect statistical information about the usage of the Site to continually improve the design and functionality, to monitor responses to our advertisements and content, to understand how account holders and visitors use the Site and to assist us with resolving questions regarding the Site. We also may utilize cookies for advertising purposes.
You can refuse to accept these cookies and most devices and browsers offer their own privacy settings for cookies. You will need to manage your cookie settings for each device and browser you use. However, if you do not accept these cookies, you may experience some inconvenience in your use of the Site and some online products and services. For example, we may not be able to recognize your device and you will need to answer a challenge question each time you log on. You also may not receive tailored advertising or other offers from us that may be relevant to your interests and needs.
We may allow certain widgets (e.g., social share buttons) on our Sites that enable users to easily share information on another platform, such as a social media platform. The third parties that own these widgets may have access to information about your browsing on pages of our Sites where these widgets are placed. You may wish to review information at the third-party site, such as social media platforms where you have an account, to determine how these third parties collect and treat such information.
RFCE advertises online (e.g., pages within our Sites, mobile apps and managed social media presences including online search engines.) To understand how advertising performs, we may collect certain information on our Sites and mobile apps through our service provider using cookies, IP addresses, and other technologies. The collected information may include the number of page visits, pages viewed on our Sites, search engine referrals, browsing activities over time and across other sites following your visit to one of our Sites or apps, and responses to advertisements and promotions on the Sites and on sites and apps where we advertise.
RFCE uses information described in this Notice to help advertise our products and services in a variety of ways. We use such information to:
- Present tailored ads, to you including:
- Banner ads and splash ads that appear as you sign on or off your online accounts on our Sites, within mobile or other mobility applications
- E-mail, postal mail, and telemarketing, and,
- On other sites and mobile apps not affiliated with RFCE;
- Analyze the effectiveness of our ads; and
- Determine whether you might be interested in new products or services
To help make our advertising informative and useful, we may use information about your relationship with us (such as types of purchases, places of attendance) to help determine which advertisements or offers to present to you.
We or our service provider may use certain information about your activities on our Sites, such as pages visited and searched key words entered to help determine which of our advertisements or offers may be of interest to you. We limit access and collection of information for specific purposes by advertising service providers. We may use this online information for online and offline advertising.
RFCE provides experiences on social media platforms including, but not limited to, Facebook®, Twitter®, YouTube® and LinkedIn® that enable online sharing and collaboration among users who have registered to use them. Any content you post on your or our managed social media pages, such as pictures, information, opinions, or any personal information that you make available to other participants on these social platforms, is subject to the Terms of Use and Privacy Policies of those respective platforms. Please refer to those to better understand your rights and obligations about such content. In addition, please note that when visiting any official RFCE social media pages, you are also subject to our Privacy Notices, Social Media User Terms and Community Guidelines.
To protect personal information from unauthorized access and use, we use security measures that comply with applicable federal and state laws. These measures may include device safeguards and secured files and buildings as well as oversight of our third-party service providers to ensure information remains confidential and secure.
We are not responsible for the use or disclosure of any personal information accessed by any company or person to whom you provide your Site username and password.
If you provide your Site username, password or other information about your accounts with us to another website or provider, we will consider that you have authorized all transactions or actions initiated by an aggregation website using access information you provide, whether you were aware of a specific transaction or action. If you decide to revoke the authority you have given to an aggregation website, we strongly recommend that you change your password for the Site to ensure that the aggregation website cannot continue to access your account.
Keeping your account information accurate and up to date is very important. If your account information is incomplete, inaccurate or not current, please use the Contact Us option on our Site, or call or write to us at the telephone numbers or appropriate address for changes listed on your account statements, records, online or other account materials. You can also speak to a customer representative at a banking center, your Financial Advisor or account representative.
This Privacy Notice is subject to change. Please review it periodically. If we make changes to the Online Privacy Notice, we will revise the “Last Updated” date at the top of this Notice. Any changes to this Notice will become effective when we post the revised Notice on the Site. Your use of the Site following these changes means that you accept the revised Notice.